Terms & Conditions

Effective Date: 23 October 2026

Welcome to 2ndliferecyclables. These Terms & Conditions govern your use of https://2ndliferecyclables.com/ and purchases made through our website. By accessing the website or placing an order, you agree to these terms. Please read them carefully before making a purchase.

1. About Our Business

2ndliferecyclables is an online store focused on upcycled glass products made from discarded bottles, including drinking glasses, mugs, jugs, bowls, platters, and other utility and serving products.

Business Name: 2ndliferecyclables

Email: 2ndliferecyclable@gmail.com

Phone / WhatsApp: +91 8391997208

Customer Support Hours: Listed as 24/7

Business Address: Rathi Homes, Mansa Singh Compound, 2½ Miles, Bhaktinagar Check Post, near Sagar Family Restaurant, Siliguri, Darjeeling, West Bengal – 734001, India

2. Use of Our Website

By using our website, you agree to provide accurate information when placing an order and to use the website only for lawful purposes.

You must not use the website for fraudulent activities, attempt unauthorized access, interfere with website operations, or misuse our content or services.

We may take reasonable steps to address suspected fraud or misuse, subject to applicable law.

3. Products and Product Descriptions

Our products are made through the upcycling of glass bottles into useful products. We aim to provide accurate product descriptions, photographs, dimensions, capacities, colours, prices, and other relevant information on each product page.

Customers should review the relevant product listing carefully before placing an order.

As upcycled and handcrafted products may vary in appearance, minor differences in colour, shape, finish, or other visual details may occur. Product-specific dimensions, capacity, condition, and other specifications should be checked on the individual product page.

Our products are offered as upcycled products. References to original bottle brands, where present in product names or descriptions, identify the source or style of the bottle and do not imply sponsorship, endorsement, or affiliation with those brands unless expressly stated.

Product availability may change. If we cannot fulfil an order, we will inform the customer and explain the available options, including any applicable refund.

4. Prices, Discounts, and Payments

Product prices and applicable charges will be displayed on the website or at checkout before the order is completed.

• Prices may change from time to time. Changes will not automatically alter an already confirmed order.
• Discounts and promotional offers are subject to the conditions and validity periods stated with the relevant offer.
• Applicable shipping fees, taxes, and other mandatory charges will be disclosed before checkout is completed.
• Customers should review the final payable amount before submitting payment.
• Orders are subject to payment authorization and confirmation.

We aim to keep prices and offers accurate. If a genuine pricing or listing error is identified, we will contact the customer to explain the issue and discuss an appropriate resolution.

Promotional offers, including discounts or free-shipping offers, apply only when the stated eligibility conditions are met. An offer should not be considered available unless it can be applied according to its published terms.

5. Orders and Order Confirmation

Customers are responsible for checking the selected product, quantity, delivery address, phone number, and other order details before completing checkout.

An order confirmation acknowledges receipt of an order. Order processing and fulfilment remain subject to payment confirmation and product availability.

If we cannot fulfil an order, we will notify the customer and arrange any applicable refund for payments received for the unfulfilled order.

6. Shipping and Delivery

Orders are processed and shipped according to the shipping information published on our website.

Customers should review the available delivery options, estimated delivery times, shipping charges, and any applicable restrictions before completing a purchase.

Delivery estimates may be affected by courier operations, public holidays, weather, incorrect delivery details, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and a reachable phone number. For delivery-related enquiries, please contact us with your order details.

7. Order Cancellation

Cancellation requests are subject to the cancellation conditions published on our website and the processing status of the order.

If you wish to cancel an order, contact us as soon as possible and provide your order number. A cancellation is considered accepted once confirmed by 2ndliferecyclables.

If an order cannot be fulfilled or a cancellation is accepted, any applicable refund will be handled according to our published policies and applicable law.

8. Returns, Refunds, and Replacements

Returns, refunds, and replacements are governed by the Return and Refund Policy published on our website.

Customers should review that policy before purchasing, including the eligibility requirements, request deadlines, product condition requirements, exclusions, return shipping arrangements, and refund processing timelines.

If you receive a damaged, defective, or incorrect product, contact us with your order details and relevant photographs so that we can review the issue.

Requests will be handled in accordance with our published policy and applicable consumer-protection laws. Nothing in these terms limits any rights or remedies available to customers under applicable law.

9. Product Use and Care

Customers should handle glass products carefully and use them only for their intended purpose.

Before using a product, review any care instructions or usage limitations provided on its product page or packaging. Do not use a product if it appears cracked, chipped, or otherwise unsafe.

Customers are responsible for following any product-specific care and handling instructions supplied with their purchase.

10. Customer Responsibilities

Customers agree to:

• Provide accurate contact and delivery information.
• Review product descriptions, dimensions, and prices before purchasing.
• Follow the published shipping, cancellation, return, and refund procedures.
• Handle glass products responsibly and follow any supplied care instructions.
• Contact us promptly if an issue arises with an order.

11. Intellectual Property

Unless otherwise stated, website text, photographs, graphics, logos, product descriptions, and other content belong to 2ndliferecyclables or are used with appropriate permission.

You may not copy, reproduce, distribute, modify, or commercially use website content without authorization, except where permitted by applicable law.

12. Third-Party Services and Brand References

Our website may use third-party services for payment processing, shipping, delivery, and other operational purposes. Those services may be governed by their own terms and privacy policies.

Any third-party brand names referenced in product listings are used only to describe the relevant upcycled product or its source, where applicable. Such references do not establish a partnership, sponsorship, or endorsement unless expressly confirmed.

13. Limitation of Liability

We aim to provide accurate product information and a reliable shopping experience. To the extent permitted by applicable law, 2ndliferecyclables is not responsible for indirect losses arising from circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes or restricts any consumer rights, warranties, or liabilities that cannot lawfully be excluded or restricted.

14. Privacy and Personal Information

We use customer information as necessary to process orders, arrange delivery, respond to enquiries, manage returns and refunds, and meet applicable legal obligations.

Please review our Privacy Policy for details about how personal information is collected, used, and protected.

15. Changes to These Terms

We may update these Terms & Conditions when necessary. Revised terms will be published on this page with an updated effective date.

Changes will apply from the date they take effect, subject to applicable law. Customers are encouraged to review this page periodically.

16. Governing Law

These Terms & Conditions are governed by the applicable laws of India. Any disputes will be handled by the competent courts or authorities in accordance with applicable law and consumer-protection requirements.

17. Contact Us

For questions about these Terms & Conditions, products, or orders, please contact us:

2ndliferecyclables

Email: 2ndliferecyclable@gmail.com

Phone / WhatsApp: +91 8391997208

Address: Rathi Homes, Mansa Singh Compound, 2½ Miles, Bhaktinagar Check Post, near Sagar Family Restaurant, Siliguri, Darjeeling, West Bengal – 734001, India

Thank you for shopping with 2ndliferecyclables.